Workster partners with the world’s largest business process outsourcing company to strengthen their Dutch-speaking Operations in Dublin for their client, an american multinational technology company that specializes in Internet-related services and products, which include a search engine, online advertising technologies, cloud computing, software, and hardware. It has been referred to as the “most powerful company in the world”.

Your Role

  • Review and process incoming privacy requests through online
    tools Evaluate validity of each request in line with our clients’
    policies;
  • Continually educate yourself about changes to policies and
    protocols with the support of our Training and Quality
    Departments;
  • Work closely with our client’s policy specialists to address cases
    and regulatory inquiries using the client’s response
    framework;
  • Maintain a high level of quality in each case that you review;
  • Achieve weekly productivity deliverables as part of daily
    workflow;
  • Effectively collaborate with team members on a range of
    projects to improve internal efficiency and effectiveness;
  • Develop skills in a number of different areas including data,
    tools and quality assessment;
  • You may be required from time to time to support different
    workflows/products/markets depending on business need;
  • While you will primarily support the market and workflow you
    have been hired for, you will also be required to support the
    English market. There will also be requirements to support
    other markets and workflows using the Translation Tool as a
    result of business change and or volume fluctuations.

Your Qualifications

  • Fluent in Dutch & English at C1 level
  • Excellent written and verbal communication skills
  • Tech-savvy
  • Experience in corporate BPO environments is an advantage
  • Experience in Content Moderation or similar roles is beneficial but not mandatory
  • Located in Dublin or willing to relocate

The Offer

  • Great base salary and benefits
  • Career-enriching experience for a leading company in the world
  • Fantastic career progression opportunities locally and internationally
  • join a multicultural team
  • 40 Hours per week (8 hours per day with an
    additional lunch break hour). Monday to Friday
    from 07:00 to 18:00
  • Flexi time available* (employee can start any
    time between 7AM and 9AM, and leave after 8h
    of work + 1h lunch)