Workster is collaborating with a prominent financial services provider to recruit a Senior Banking/Payments Officer for their office in Limassol. This position is ideal for professionals with a strong background in banking operations, payment processing, and financial compliance.
Your Role
- Oversee and coordinate daily payment transactions, including deposits, withdrawals, and fund transfers, ensuring accuracy and efficiency.
- Manage relationships with banks, payment service providers, and financial institutions.
- Optimize payment workflows while mitigating operational risks.
- Ensure all transactions comply with regulatory and legal standards (e.g., AML, KYC).
- Monitor financial activities, flagging and escalating any unusual transactions.
- Assist with audits, compliance reporting, and regulatory filings.
- Analyze payment processes to identify and implement efficiency improvements.
- Handle and resolve issues related to payment discrepancies, chargebacks, and fraud prevention.
- Maintain precise records of transactions and reconciliation reports.
- Enhance internal payment procedures and controls to strengthen security and compliance.
- Build and maintain strategic relationships with payment providers to improve transaction processing.
- Support the adoption and integration of new payment technologies.
- Provide guidance and mentorship to junior team members in payment operations.
- Work closely with internal departments, including finance, compliance, and customer service, to ensure seamless payment operations.
Your Qualifications
- Fluent English (C1 level) with excellent verbal and written communication skills.
- Bachelor’s degree in Finance, Business, Economics, Accounting, or a related field; additional certifications are a plus.
- 3-5 years of experience in banking operations, payment processing, or financial services, particularly within industries such as Forex, banking, PSPs, or online gaming.
- Proven leadership experience in managing payment infrastructures and integrating new financial solutions.
- Strong understanding of payment systems, financial processes, and regulatory frameworks, particularly regarding international transactions and compliance.
- Expertise in AML practices, fraud detection, and risk management within financial operations.
- Proficiency in Microsoft Office (Excel, Word) and familiarity with financial software; experience with CRM systems and payment platforms is highly valued.
- Strong analytical, problem-solving, and decision-making abilities with meticulous attention to detail.
- Ability to manage key client relationships and collaborate effectively with cross-functional teams to resolve transaction issues and optimize operations.
- Experience mentoring and guiding junior team members.
The Offer
- A dynamic and collaborative work environment with an innovative and motivated team.
- Competitive salary based on experience.
- Standard working hours: 08:00/09:00 – 17:00/18:00 (including a one-hour lunch break).
- Friday team lunch provided by the company.
- Comprehensive medical insurance.
- Opportunities for career advancement and professional growth within a forward-thinking organization.
- The chance to play a key role in driving business success.