Workster is partnering with a leading global technology and services company to recruit a German-speaking Legal Back-Office Advisor for their Lisbon office.

In this role, you will be responsible for handling legal claims, ensuring passenger rights compliance, and collaborating with legal professionals to assess and resolve cases. You will work in a structured and professional environment, helping ensure fair treatment of customers based on legal frameworks.

This is a full-time, on-site position offering career growth opportunities in an international and multicultural setting.

Your Role

  • Verify transport operators’ compliance with passenger rights regulations
  • Assess and process legal claims, ensuring proper follow-up and resolution
  • Work closely with lawyers, legal officers, and national enforcement bodies to evaluate cases
  • Understand customer situations and ensure fair treatment based on legal standards
  • Maintain a high standard of accuracy and efficiency in case handling

Your Requirements

  • Fluent German (C1) and proficient English (B2)
  • Strong communication and analytical skills
  • Previous experience in customer service, legal support, or travel industry is a plus
  • Proactive, self-motivated, and team-oriented mindset
  • Ability to handle legal documentation and communicate with different stakeholders

Not sure if you meet all the requirements? We encourage you to apply – we’ll work to find the right role for you.

The Offer

We believe in investing in people, infrastructure, and long-term career growth. Here’s what we offer:

  • Full-time indefinite contract (negotiable based on experience and client needs)
  • Competitive salary with performance-based bonuses
  • Central office location in Lisbon, Portugal
  • Referral bonus program through the Bring-a-Friend initiative
  • Comprehensive paid training on the company and legal procedures
  • Career development programs, including specialized courses and language classes
  • A supportive and inclusive work environment with opportunities for advancement