Workster is partnering with  a leader in the Customer Experience (CX) industry, to recruit a Digital Trust and Safety Team Lead who speaks French. In this exciting role, you will be an essential part of a dynamic team, helping drive performance and develop innovative solutions that ensure digital trust and safety.


Your Role

  • Providing mentorship, guidance and development to the team
  • Leading a team through an exciting transition to build aspects such as problem solving, critical thinking, analytical and technical capabilities
  • Establishing team goals and working with direct reports on strategies for results development
  • Delivering projects involving quantitative analysis, industry research, and strategy development
  • Identifying actionable insights, suggesting recommendations, and influencing team strategy through effective communication
  • Leading a team to ensure achieving excellent performance

Your Qualifications

  • 1+ years in a people management role within an operational environment.
  • Fluent in spoken French and good level of English
  • Ability to manage high paced projects, strong analytical, organizational and project management skills.
  • Technical Proficiency: Proficiency in MS Office Suite/Google Suite.
  • Attributes: Patience, a positive attitude, and strong leadership skills.

The Offer

  • Fully paid training and very competitive base salary
  • Stable job and career development opportunities
  • Private Health Insurance
  • You are working for a worldwide leading company in a multicultural team
  • Relocation package for candidates outside of Bulgaria