Workster is proud to partner with one of the world’s largest BPO companies to bring you an exciting career opportunity. Are you passionate about staying updated with the latest trends in technology and gadgets? Do you have exceptional communication skills in Czech?

Now is your chance to become a customer representative for one of the top five global IT giants!

Your Responsibilities:

  • Interact with customers through phone, chat, and email.
  • Monitor and follow up on cases to ensure timely and efficient resolution.
  • Represent a prominent brand while maintaining high levels of customer satisfaction.
  • Provide troubleshooting assistance for mobile devices such as phones, tablets, and more.
  • Help customers with account and password management/security.
  • Arrange repairs for hardware-related issues.
  • Escalate unresolved issues by liaising with 2nd level support experts.
  • Ensure customer satisfaction remains a top priority.

What You’ll Need:

  • Proficiency in Czech.
  • Advanced knowledge of English.
  • Experience with iOS, MacOS, or similar technologies is a plus.
  • Excellent communication abilities.
  • Previous experience in customer support is beneficial.
  • Strong problem-solving and troubleshooting skills.

What We Offer:

  • Comprehensive support to ease your relocation to Greece, including covering flight tickets, hotel stays, and assistance with housing searches—all at no cost to you.
  • Competitive monthly salary, along with two additional salaries annually.
  • Health care benefits and access to a variety of discounts.
  • Full training provided by certified trainers.
  • Opportunities for professional development and growth.
  • Participation in special events, community initiatives, and social responsibility activities.
  • Free Greek language courses available online.
  • Modern workspaces with relaxing break areas.
  • Work for a company certified as a Great Place to Work, promoting diversity and equal opportunities for all, irrespective of gender, ethnicity, religion, culture, or age.