Workster is partnering with a leading international customer experience provider to recruit Dutch/Flemish-speaking Customer Care Specialists for an automotive after-sales project in Lisbon, Portugal.

You’ll support customers across European markets with general enquiries, vehicle recall campaigns and after-sales cases, managing each request from first contact through to resolution. The position operates Monday to Friday, 08:00–17:00, giving you your weekends free.

Your Role

  • Handle customer enquiries and provide clear, professional assistance
  • Manage customer cases from initial contact through to resolution
  • Provide information and guidance regarding vehicle recalls and after-sales services
  • Accurately update customer and case information in internal systems
  • Ensure every interaction delivers a positive customer experience
  • Meet established service and quality standards

Your Qualifications

  • Native/C2 Dutch or Flemish
  • English B2/C1 or above
  • Strong communication and problem-solving skills
  • Customer-focused and solution-oriented approach
  • Good computer literacy
  • Previous experience in customer service or a contact centre is an advantage

The Offer

  • Full-time position in Lisbon, Portugal
  • Monday to Friday, 08:00–17:00
  • Weekends off
  • Opportunity to work within the international automotive and after-sales industry
  • Professional training and ongoing support
  • International and multicultural working environment
  • Career development opportunities within a global organization