Workster is partnering with a leading global customer experience company to recruit a Dutch-speaking Customer Support Advisor for a top-tier financial technology platform that provides online payment solutions for individuals and businesses worldwide.

This is a unique opportunity to work fully remotely from anywhere within Portugal, supporting customers with digital wallet and payment-related inquiries while being part of a fast-growing, international fintech environment.

As a Dutch-speaking Customer Support Advisor, you will play a vital role in providing seamless assistance across multiple channels and helping users resolve payment and account-related issues.

Dutch-Speaking Customer Support Advisor – Remote Fintech Job in Portugal

Your Role

  • Provide customer support in Dutch via phone, chat, and email.
  • Accurately log and track customer interactions in the CRM system.
  • Troubleshoot payment and account issues related to digital wallet products.
  • Offer clear and timely resolutions with professionalism and empathy.
  • Ensure compliance with procedures and service standards.

Qualifications for Dutch-Speaking Customer Support Jobs in Portugal

Your Qualifications

  • C2-level fluency in Dutch and a strong command of English (B2+).
  • A minimum of 1 year of experience in customer service, hospitality, retail, or similar environments is preferred.
  • Experience in financial services, fintech, or internet-based companies is a strong plus.
  • Strong attention to detail, organizational skills, and a problem-solving mindset.
  • Comfort using PC-based tools, internet systems, and software applications.
  • Ability to work independently and manage responsibilities in a remote environment.
  • A collaborative and resilient attitude, with a customer-first mindset.

Fully Remote Dutch-Speaking Fintech Customer Support Job in Portugal

The Offer

  • Fully remote working model from anywhere within Portugal.
  • Opportunity to join a growing global fintech environment.
  • International, supportive, and multicultural team.
  • Career development opportunities within a global organization.
  • Comprehensive training and tools provided to help you succeed.
  • Flexibility and convenience of working remotely.