Workster is partnering with a global customer experience leader to recruit a Finnish-speaking Customer Support Advisor for an exciting project in the automotive sector, supporting one of the most prestigious car brands in the world.

If you are passionate about cars and customer service, and ready for a new adventure, this is your chance to live and work on the beautiful island of Crete while boosting your professional growth.

As a Customer Support Advisor, you will be the first point of contact for Finnish-speaking customers, providing premium assistance across various channels and ensuring a high-quality customer experience.

Your Role

  • Managing customer requests via phone, email, and chat
  • Providing accurate information about vehicle models, services, and features
  • Offering expert support and roadside assistance when needed
  • Handling inquiries and resolving issues in a professional and timely manner
  • Collaborating with your team to continuously improve service standards
  • Promoting a positive customer experience and building brand loyalty
  • Supporting clients with empathy, clarity, and expert communication

Your Qualifications

  • Fluency in Finnish (C2 level) and good English communication skills (B2 or above)
  • A genuine interest in the automotive industry is a strong advantage
  • Previous experience in customer service (min. 6 months preferred)
  • Strong communication and problem-solving skills
  • Ability to stay calm under pressure and manage multiple requests
  • Tech-savvy and quick to adapt to new tools and systems
  • Positive, team-oriented mindset and eagerness to learn

The Offer

  • Relocation support package, including paid flight to Chania and airport pickup/drop-off
  • Full training by certified instructors
  • 2 extra salaries per year
  • Private healthcare and access to exclusive discounts
  • Refer-a-friend bonus scheme
  • Free Greek language courses
  • Modern office facilities with relaxing break areas
  • Professional development and career growth opportunities
  • Special events and community initiatives
  • Be part of a diverse, inclusive, and certified “Great Place to Work” environment