Workster is partnering with a leading global technology company to recruit a French-speaking Customer Support Specialist for an exciting hybrid position based in Lisbon, Portugal.
This is a great opportunity for motivated individuals passionate about digital advertising and client service to be part of a fast-paced, international environment.
Your Role
- Assist business clients with inquiries related to online advertising tools and campaigns
- Provide professional support via phone, email, and chat, with a focus on troubleshooting and efficient problem resolution
- Build meaningful relationships with key decision-makers in the digital marketing space
- Understand client goals and deliver strategic advice to help them optimize their online presence
- Ensure a high level of customer satisfaction and performance
Your Qualifications
- Native-level French and good command of English (B2+)
- Excellent communication and interpersonal skills
- Previous experience in customer support, digital marketing, or related fields is a plus
- Tech-savvy with a proactive, solutions-oriented mindset
- Comfortable working in a structured and fast-evolving environment
The Offer
- Hybrid work model: 3 days on-site at Lagoas Park (Oeiras), 2 days remote
- Full-time contract with stable working hours (Monday to Friday, 08:00–18:00)
- Training and onboarding program provided
- Health insurance from day one
- Meal card benefit
- Dynamic, international workplace with growth and learning opportunities

Customer Service