Workster is partnering with a leading Outsourcing/BPO company that is looking to recruit a German speaking Content Moderator for their offices in Lisbon.

Your Role

  • Review user reports regarding website content
  • Daily content compliance monitoring and corrective measures application
  • Make well-balanced decisions and help resolve inquiries to defined policies and procedures
  • Propose solutions to improve the support of user community
  • Review sensitive content, sometimes involving graphic or disturbing subject matter

Your Requirements

  • Native/fluent in German (C1), both oral and written. Fluent in English (at least B2)
  • Excellent communicator with highly developed interpersonal skills
  • Quick learner and adaptable to learn new processes, concepts, and skills
  • Excellent organizational and time management skills
  • Analytical mindset with strong attention to detail
  • Able to objectively evaluate and classify the content
  • No previous experience in customer service center necessary

The Offer

  • Excellent remuneration package based on experience, skills and performance
  • Working schedule: Mon-Friday
  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Meal allowance
  • Private health insurance
  • Yearly performance bonus
  • Relocation allowance and assistance