Workster is collaborating with a leading company to hire German-speaking Customer Service Specialists for their growing team in Malaga. This is a full-time, onsite role, where you’ll handle inbound customer inquiries, provide top-notch service, and identify opportunities for cross-selling or product upgrades. Join a dynamic, supportive team and enjoy working in a vibrant city!

The Role

  • Handle inbound customer inquiries in a professional and efficient manner.
  • Assist customers with product-related questions and troubleshoot issues.
  • Provide excellent service while identifying opportunities for cross-selling or upgrading purchased products when applicable.
  • Work collaboratively with your team to meet performance targets and customer satisfaction goals.

Your Qualifications

  • Be a native German speaker with excellent command of C1-level English.
  • Have strong communication and interpersonal skills.
  • Be customer-focused, empathetic, and solution-oriented.
  • Possess basic computer literacy and adaptability to learn new systems.
  • Previous experience in customer service or sales is a plus but not mandatory.

The Offer

  • Location: 100% onsite in Malaga, offering a vibrant and multicultural work environment.
  • Contract Type: Pending confirmation (details to follow).
  • Weekly Hours: 39 hours per week.
  • Opportunities for personal and professional growth within a supportive company culture.