Join our client’s German Team in Greece while enjoying the Mediterranean sun. 

Your tasks:

  • Handle all incoming contacts from customers through various channels (phone, email and chat)
  • Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
  • Act as a key focal point for our leading partners by answering basic questions and general enquiries, cancellations and amendments
  • Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
  • Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners

Your Qualifications:

  • Native/fluent in German, both oral and written. Fluent in English (at least B2 level)
  • Previous work experience in customer service/support roles
  • Car rental experience is preferable
  • Hospitality experience
  • Passionate about customers and customer service
  • Problem-solving skills
  • Upbeat and positive attitude
  • Ability to identify, apply and explain your product and/or service expertise with clarity

The offer:

  • Excellent remuneration package based on experience, skills and performance
  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • 25 days’ annual leave per year
  • 8 hours shifts covering line opening hours 8 AM to 7.30 PM
  • Private health and life insurance
  • Relocation support
  • Guidance and tools to reach your full potential