Workster partners with a leading Outsourcing/BPO consultancy to help businesses build positive, interactive, and successful customer interactions through the use of human expertise and technology. We are looking for a Learning Specialist (Trainer) to design and deliver training programs that enhance the performance and knowledge of sales teams. The Learning Specialist will play a key role in ensuring that teams stay updated with the latest ad strategies, tools, and best practices, driving continuous development and business success.
Your Role
- Design and deliver comprehensive training programs for new hires and existing team members focused on digital advertising, sales techniques, and client engagement
- Develop learning materials (e.g., presentations, guides, manuals) tailored to the needs of sales teams
- Conduct one-on-one coaching sessions to improve sales skills and product knowledge
- Monitor performance metrics to identify skill gaps and adjust training programs accordingly
- Collaborate with sales leadership and QA teams to align training with business objectives and quality standards
- Stay updated on industry trends and advertising platforms to ensure the team uses the latest tools and strategies
- Evaluate the effectiveness of training programs through assessments, feedback, and performance reviews
- Organize refresher courses and continuous learning initiatives to keep teams motivated and informed
- Support change management processes by training teams on new products, tools, and processes.
Your Qualifications
- English language proficiency at C1 level (and higher)
- Knowledge of any of the following languages will be considered as an advantage: Hungarian, Romanian, Czech / Slovak, Russian, Polish or German
- 2+ years of experience in a training, coaching, or learning & development role (preferably in sales or digital marketing)
- Strong knowledge of digital advertising platforms and tools
- Proven experience in designing, delivering, and evaluating training programs
- Excellent presentation, facilitation, and communication skills
- Ability to motivate and engage learners in both group and individual settings
- Strong analytical skills to assess training needs and evaluate program effectiveness
- Proficient in Microsoft Office applications and e-learning tools
- Highly organized, self-motivated, and capable of working independently in a fast-paced environment.
The Offer
- Continuous training in the latest marketing, sales, and learning trends
- Competitive salary and bonus structure
- Employee referral bonuses and recognition program
- A modern workspace with gym, shops, palm garden, and restaurant with a sea view
- Private medical healthcare and Medicover sports card
- And many more!