Workster is partnering with a global leader in the consumer goods industry to recruit a Portuguese-speaking Customer Experience Specialist.
Join a dynamic international team that values innovation, quality, and exceptional service — and help ensure customers receive the support and experience they deserve.

Your Role

  • Act as the primary point of contact for customer requests via phone, email, and chat.
  • Provide accurate information and guidance about the company’s products and services.
  • Resolve customer issues efficiently and professionally, always aiming for first-contact resolution.
  • Communicate with empathy and ensure every customer leaves with a positive impression.
  • Collaborate with colleagues to ensure a seamless end-to-end customer journey.
  • Maintain up-to-date knowledge of products, systems, and procedures.

Your Qualifications

  • Fluency in Portuguese (verbal and written).
  • Good command of English.
  • Previous experience in customer service or support is an advantage.
  • Excellent communication and problem-solving skills.
  • Tech-savvy and comfortable learning new tools quickly.
  • Positive attitude, adaptability, and a genuine interest in helping others.

The Offer

  • Full relocation support: flight, hotel accommodation, and assistance with housing — all provided at no cost.
  • Competitive monthly salary plus 2 extra salaries per year.
  • Comprehensive training provided by certified instructors.
  • Private health insurance and access to employee discounts.
  • Career development opportunities within a global, multicultural environment.
  • Modern office facilities with relaxation areas and a supportive, inclusive culture.
  • Free online Greek language courses and ongoing learning initiatives.
  • Work with a Great Place to Work–certified organization that values diversity, inclusion, and personal growth.