Workster is partnering with a leading B2B solution provider who are looking to recruit English-speaking Quality Control Specialists for their iGaming studios in Belgrade, Serbia.

Your Role

  • Conduct live assessments of all company products to ensure adherence to quality standards.
  • Evaluate the performance of dealers and presenters to ensure they meet the company’s quality expectations.
  • Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams.
  • Ensure the live studio equipment is functioning properly through regular technical checks.
  • Follow and enforce all Quality Control Department policies and procedures for live casino products.
  • Continuously monitor live products to ensure quality standards are consistently met.

Your Responsibilities

  • Native or fluent in English(C1 level), with strong proficiency in both written and spoken communication
  • Familiarity with the specific technology and equipment used in live casino environments.
  • Awareness of industry regulations and standards related to live casino operations.
  • High attention to detail with strong problem-solving abilities, focusing on quality.
  • PC literate with advanced knowledge of Microsoft 365 and other relevant software.
  • Strong interpersonal and communication skills, both verbal and written.

The Offer

  • Excellent remuneration package based on experience, skills, and performance
  • Be part of a dynamic international team with a positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Paid training
  • Performance bonuses
  • Private health insurance
  • Free gym membership
  • Relocation support – accommodation provided