Workster partners with a “Top Workplace” tech business outsourcing company who is looking to hire a Senior Training Team Manager in Dublin.

Your Role

  • Lead and mentor a team of training coordinators and training specialists
  • Manage and coordinate with internal trainers and Bird enablement team
  • Plan and execute workshops, seminars, and other training events.
  • Conduct training needs analysis to identify skill gaps and training requirements across the organization
  • Develop comprehensive training programs and materials that align with organizational goals and objectives
  • Create or curate engaging training content, including presentations, manuals, online modules, and other instructional materials
  • Develop and implement methods to evaluate the effectiveness of training programs, such as surveys, assessments, and feedback forms
  • Analyze training outcomes to determine the impact on employee performance and productivity
  • Partner with revenue operations and QA and use evaluation data to refine and improve training programs and strategies continuously
  • Oversee the selection and implementation of training tools, technologies, and learning management systems (LMS)
  • Provide ongoing development opportunities for the training team to enhance their skills and knowledge
  • Collaborate with department heads, Sales, Marketing, QA, Product and other stakeholders to align training initiatives with organizational goals
  • Communicate training progress and results to stakeholders and through regular reports and presentations.
  • Ensure all training programs comply with industry regulations, company policies, and legal requirements.
  • Develop and enforce standardized training procedures and protocols
  • Stay updated on the latest trends and innovations in training and development to incorporate new methods and technologies
  • Identify and implement best practices in training and development to enhance program effectiveness
  • Support employee career development initiatives by providing relevant training and development opportunities
  • Design and implement comprehensive onboarding programs for new hires to ensure they integrate smoothly into the organization
  • Identify potential risks associated with training programs and develop strategies to mitigate them

Your Qualifications

  • 5+ years of experience in a sales training role
  • 1+ years experience in leadership
  • Experience designing training programs
  • Experience engaging with a training cohort remotely
  • Experience with software vendor, IT Services, SaaS space or system integrator space preferred
  • BA Degree/ Undergraduate degree or equivalent experience
  • Strong sales expertise including in depth knowledge of various sales methodologies (SPIN, Challenger, Sandler, Winning by Design etc)
  • Hands-on experience in sales and ability to provide real-world examples and insights
  • Strong communication and presenting skills
  • Ability to engage with and motivate sales professionals of all levels of experience and tenure
  • Adaptable and dynamic
  • Strong Analytical and Assessment Skills
  • Highly organized and detail-oriented
  • Strong communication skills supported by an energetic and engaging attitude
  • Ability to be flexible and agile in responding to evolving business priorities and dealing with ambiguity
  • Collaborative. Partnering across the organization and with internal and external stakeholders
  • Self-motivated, proactive team player with innovative ideas
  • Tech-savvy with an affinity for innovative and emerging technology
  • Self-reliant, adaptable, decisive, and professional; able to effectively multi-task in a dynamic environment
  • Fluent English Speaker with additional language a benefit
  • Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs
  • Persistent
  • Results and outcomes focused
  • Passion for sales

The Offer

  • Comprehensive VHI Health cover from day one
  • Structured training & career development opportunities
  • Education reimbursement
  • Paid birthday leave
  • Child/Dependent care reimbursement
  • Personal Hardship Loan Program
  • Mental health and 24/7 employee assistance program
  • Bike To Work Scheme / Taxsaver Leap Card Scheme
  • Top-performer and tenure awards