Workster collaborates with a leading Outsourcing/BPO consultancy who is seeking to onboard English speaking Talent Acquisition Account Lead to join their growing team in Krakow. The working model is hybrid.

Your Role

  • Act as the main point of contact for the company, developing a strong understanding of company’s culture, workforce needs, and recruitment objectives
  • Providing regular updates on recruitment progress, challenges, and proactive solutions
  • Serve as a liaison between the client, operations team, and local talent acquisition group
  • Create and deliver clear, data-driven presentations that communicate recruitment strategies, results, and recommendations
  • Attend operations and client meetings to stay informed on workforce requirements, capacity planning, and performance metrics
  • Monitor and evaluate recruitment performance by tracking key KPIs, and regularly present detailed performance reports to both the client and internal stakeholders

Your Qualifications

  • Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication
  • Bachelor’s Degree or equivalent professional experience
  • 5+ years of experience in talent acquisition, client account management, or recruitment operations, preferably within an RPO or BPO setting
  • Solid knowledge of recruitment processes, tools, and technologies
  • Proven track record of managing client relationships and working effectively with cross-functional teams
  • Excellent communication, negotiation, and problem-solving skills
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Your Role

  • Competitive salary
  • Opportunity to work with a high-profile client and gain global exposure
  • Access to professional development and training programs
  • Hybrid working options based on business needs
  • Career growth and professional development opportunities
  • A diverse, community-focused organization that values inclusion and collaboration
  • Tuition Reimbursement benefits