Workster is partnering with a leading B2B solution provider who are looking to recruit Turkish-speaking Floor Supervisor for their Gaming studios in Belgrade, Serbia.

Your Role

  • Quickly identify and resolve any game or staff-related incidents to ensure uninterrupted operations.
  • Foster effective communication and teamwork with Floor Supervisors, OCR Team, Workforce Team, and other departments.
  • Ensure the operational quality and safety of the studio by inspecting equipment and identifying potential issues.
  • Conduct regular checks to ensure dealers and shufflers are present during their designated shifts and maintain accurate attendance records.
  • Monitor and assess staff appearance, ensuring adherence to the established dress code.
  • Oversee game presenters’ and shufflers’ activities, ensuring smooth game rotations and compliance with company standards.

Your Qualifications

  • Native or fluent in Turkish (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2).
  • Previous experience in the iGaming industry or Live Casino is a plus.
  • Comprehensive understanding of Blackjack and basic knowledge of casino equipment-related procedures.
  • Availability to work shifts.
  • Strong communication and interpersonal skills.
  • Conflict management abilities.
  • Excellent time management skills.

The Offer

  • Excellent remuneration package based on experience, skills, and performance
  • Be part of a dynamic international team with a positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Paid training
  • Performance bonuses
  • Private health insurance
  • Free gym membership
  • Relocation support – accommodation provided