Workster is working with a leading international BPO with great employee satisfaction ratings to find Ukrainian-speaking Content Moderators.

Your Role

  • Review content such as videos, news stories, still pictures, political ads, and social media profiles
  • Score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency
  • Apply a content policy to digital content and execute handling procedures with consistency
  • Identify subtle differences in the meaning of digital communication and accurately enforce the client’s terms of use
  • Actively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community
  • Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
  • Adhere to security measures, confidentiality, and other project requirements in any way related to your work

Your Qualifications

  • Fluent English (B2) and native / C1 Ukrainian
  • Experience in a BPO/contact centre/content moderation recently
  • Tolerance of sensitive content that might sometimes include: child exploitation and abuse, animal torture, gang violence, murder, hate speech and more
  • A high school diploma or equivalent
  • Strong interpersonal skills, verbal and written communication skills and most importantly empathy
  • A high affinity and cultural awareness of political and social situation in the country/region of supported language
  • Ability to pass a Criminal background check

The Offer

  • Excellent remuneration package based on experience, skills and performance
  • Shifts within 24/7 hours of operation
  • Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
  • A dynamic and creative team with positive and friendly atmosphere
  • Good work environment – the employer can show off great reviews from their employees
  • Guidance and tools to reach your full potential