Workster is partnering with a leading Outsourcing/BPO consultancy which assists businesses in creating positive, interactive, and successful customer interactions using a blend of human touch and technology. Together, we’re looking for a Wellness Coach to join their team in Riga, Latvia.

Your Role

  • Equip employees with tools to build emotional intelligence and resilience.
  • Lead and participate in wellbeing-related activities during employee training sessions.
  • Reach out to employees proactively, inviting them to individual coaching or group workshops.
  • Design, organize, and lead psycho-educational sessions, outreach programs, and team-building activities aligned with departmental objectives.
  • Develop and implement action plans to improve employee wellbeing.
  • Manage projects or activities as assigned by the Wellbeing Team Manager.
  • Monitor, collect, and report data on employee progress.
  • Lead by example in conduct and ethics in the workplace.
  • Provide individual one-on-one sessions for team members at least weekly.
  • Facilitate monthly group sessions for all employees.
  • Participate in all relevant training programs for the project.
  • Stay informed and comply with company policies, safety briefings, and updates.
  • Adhere to internal company rules and policies as set by management and HR.

Your Qualifications

  • Native/ fluent in English (C1), both verbal and written.
  • Ideally 3 years of experience in a similar role, working directly with users, clients, or patients.
  • Must hold a Psychology degree and possess relevant accreditation from recognized local bodies.
  • Skilled in conflict resolution and crisis management.
  • Proficient in using standard office software applications.
  • Exceptional communication skills, with a focus on active listening and empathy.
  • Strong interpersonal skills, with a high degree of discretion and ability to maintain confidentiality.
  • Capable of working independently, while also being a collaborative team member.
  • Proven ability to thrive in a fast-paced, dynamic environment.
  • Willingness to work on-site 5 days a week.

The Offer

  • Opportunity to collaborate with top brands in the market
  • Attractive remuneration package
  • Private medical healthcare
  • Corporate social responsibility events throughout the year
  • Ongoing professional development opportunities
  • Relocation support if necessary
  • Dedicated and motivated team