Workster is partnering with a leading tech company who is looking to recruit a Portuguese speaking Workforce Management Specialist to join their team in Colombia.

Your Role

  • Assess daily staffing needs and allocate personnel accordingly to ensure optimal operational coverage, including opening and closing of service areas.
  • Organize and coordinate employee schedules and shift rotations to maintain smooth operational workflows.
  • Collaborate with HR and team leads to manage time-off requests, approve schedules, and ensure all shifts are properly staffed.
  • Prepare and maintain daily staffing and attendance reports, verify work hours, process schedule changes, and complete other administrative tasks as assigned.
  • Develop and maintain effective staffing plans that support operational goals across departments.
  • Track employee attendance and ensure compliance with internal policies and legal requirements.
  • Prepare shift transition documentation to support consistent handovers between shifts.

Your Qualifications

  • Native or fluent in Portuguese (B1/2 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2).
  • Proven ability to efficiently coordinate staffing schedules and manage multiple priorities.
  • Proficiency in Microsoft Excel and experience using workforce management or scheduling software.
  • At least 6 months in a similar scheduling or coordination role, with the ability to work independently.
  • Flexibility to work within a rotating 24/7 shift schedule.
  • Familiarity with relevant labor laws and compliance standards related to workforce scheduling and attendance.

The Offer

  • Competitive salary
  • Private health insurance from day one
  • International work environment
  • Opportunities for career development