Workster is partnering with a leading B2B solution provider who are looking to recruit Turkish-speaking Workforce Management Specialist for their Gaming studios in Belgrade, Serbia.

Your Role

  • Organize, coordinate, and supervise working schedules and rotations at gaming tables, ensuring smooth operational flow and attendance.
  • Collaborate with the HR department and Team Managers to handle time-off requests, approve schedules, and ensure all positions are filled to meet staffing requirements.
  • Create daily staffing reports, verify work hours and time-off requests, and manage various administrative tasks as directed by Supervisors or Upper Management.
  • Develop and maintain effective staffing plans to ensure adequate coverage for all business units.
  • Monitor and track attendance, ensuring adherence to schedules and compliance with regulatory requirements.
  • Prepare and manage studio rotation files for incoming shifts to ensure seamless transitions.

Your Qualifications

  • Native or fluent in Turkish (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2).
  • Exceptional ability to manage and coordinate schedules, rotations, and staffing needs efficiently.
  • Proficiency in Microsoft Excel and experience with workforce management software.
  • Minimum of 6 months in a similar role, with the ability to work independently and manage multiple tasks.
  • Willingness to work within 24/7 shift patterns.
  • Understanding of local labor laws and regulations relevant to staffing and scheduling.
  • Analytical thinking and the ability to apply critical thinking in data analysis.
  • Familiarity with advanced workforce analytics and forecasting tools.

The Offer

  • Excellent remuneration package based on experience, skills, and performance
  • Be part of a dynamic international team with a positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Paid training
  • Performance bonuses
  • Private health insurance
  • Free gym membership
  • Relocation support – accommodation provided