Workster is hiring a dynamic Recruitment Team Leader for an international outsourcing company with their office in Riga, which assists businesses in creating positive, interactive, and successful customer interactions using a blend of human touch and technology.

Your Role

  • Lead, mentor, and develop a team of recruiters, setting performance goals and providing regular feedback
  • Oversee the end-to-end recruitment process, ensuring timely, high-quality candidate selection and placement
  • Partner with hiring managers to understand hiring needs and align recruitment strategies accordingly
  • Utilize data-driven insights to track, assess, and improve recruitment metrics and strategies
  • Manage and optimize sourcing strategies across various channels, including job boards, social media, and professional networks
  • Ensure compliance with company policies and local labour regulations throughout the hiring process
  • Enhance employer branding initiatives to attract top talent in the market
  • Develop and maintain a pipeline of qualified candidates for current and future needs
  • Report on recruitment metrics and trends to senior leadership.

Your Qualificatiomns

  • Minimum 3-5 years of experience in recruitment, with at least 1 year in a team lead  role
  • Strong knowledge of recruitment practices, particularly in the BPO industry
  • Fluent in English both verbal and written (C1)
  • Fluency in German will be considered as a critical advantage, other EU languages at C1 level are a plus
  • Bachelor’s degree in Human Resources, Business Administration, or a related field
  • Proficiency in using Applicant Tracking Systems (ATS) and recruitment analytics tools
  • Excellent interpersonal and communication skills, with a customer-centric approach
  • Ability to thrive in a fast-paced, high-volume hiring environment.

The Offer

  • Competitive salary and benefits package
  • Opportunity for professional growth within a leading BPO company
  • Shape your own Team and turn it into a global success story
  • Collaborative and inclusive work environment
  • Modern office space
  • And many more!