Our client is a German leading business process outsourcing company looking for support for the German Team of a worldwide leading telecommunications company in Ruse.
Your Tasks
- Answer customer’s calls on typical inbound queries such as account & billing or upgrades to their services or other difficulties
- Solve the client concern in the most polite and effective way possible
- Once the customer is satisfied with your solution, your goal is to cross or up-sell additional services or products
- Earn incredible sales comissions based on your performance
Your Qualifications
- Willingness to relocate to Ruse, or based there already
- Excellent written and verbal communication skills in German (B2+)
- Previous CS or Sales experience in an advantage
- Stress-resistant and target-oriented
- Able to work in a team-player environment
The Offer
- Excellent remuneration package for the local market
- Professional 1 month paid training plus nesting
- Paid food vouchers & health insurance
- A dynamic and diverse job in a pleasant and modern environment
- Opportunities for personal and professional development
- Motivational contests and team-building activities