Workster is partnering with a fast-growing international technology company within the sports betting and iGaming industry to recruit a Sports Account Manager for their team in Plovdiv, Bulgaria.

This role will focus on building and maintaining strong relationships with B2B sportsbook clients, acting as a key point of contact between partners and internal teams. You will understand each client’s commercial and operational needs, support the performance of their sportsbook offering, and identify opportunities to strengthen and grow long-term partnerships.

Your Role

  • Manage and develop a portfolio of B2B sportsbook and iGaming accounts
  • Act as the main point of contact for clients, building strong and long-term business relationships
  • Understand each partner’s objectives, markets, players, and commercial requirements
  • Monitor sportsbook performance, betting activity, and key account KPIs
  • Identify opportunities to improve account performance, engagement, and revenue
  • Conduct regular client meetings, business reviews, and performance discussions
  • Coordinate client requests with Trading, Product, Technology, Risk, and Operations teams
  • Support clients with sportsbook products, features, promotions, and operational requirements
  • Identify upselling and cross-selling opportunities across available products and services
  • Support the onboarding and implementation of new clients and products
  • Ensure client issues and requests are followed through to resolution in a timely manner
  • Analyse market and competitor activity to identify potential commercial opportunities
  • Prepare account reports, forecasts, presentations, and performance updates
  • Gather client feedback and communicate product requirements to relevant internal teams
  • Support product launches and new feature rollouts across assigned accounts
  • Represent the company at industry events, conferences, and client meetings when required
  • Maintain accurate account information and commercial activity within CRM and internal systems

Your Qualifications

  • Previous experience in Account Management, Customer Success, Business Development, or a similar B2B commercial role
  • Experience within sports betting, sportsbook, iGaming, or online gaming is highly advantageous
  • Strong understanding of sports, betting markets, and sportsbook products
  • Excellent relationship-building and client management skills
  • Strong commercial mindset with the ability to identify growth and revenue opportunities
  • Comfortable analysing account performance, KPIs, and commercial data
  • Excellent presentation, negotiation, and communication skills
  • Ability to manage multiple accounts, priorities, and client requests simultaneously
  • Strong problem-solving skills and a proactive approach to client management
  • Comfortable collaborating with technical, product, trading, and commercial teams
  • Experience using CRM systems and reporting tools
  • Excellent command of English
  • Additional languages are an advantage
  • Availability for occasional international travel to client meetings and industry events
  • Based in or willing to relocate to Plovdiv, Bulgaria

The Offer

  • Opportunity to develop your career within the international sports betting and iGaming industry
  • Ownership of a portfolio of international B2B sportsbook clients
  • Direct exposure to key commercial partners and international markets
  • Opportunity to work closely with Trading, Product, Technology, and Commercial teams
  • High level of autonomy and ownership over client relationships
  • Exposure to sportsbook performance, trading, and product strategy
  • Opportunity to attend international industry events and conferences
  • Professional development and career growth opportunities
  • Dynamic and fast-paced international working environment
  • Modern working environment in Plovdiv, Bulgaria
  • Long-term opportunity within a growing international sports betting technology business